TERMS & CONDITIONS
Welcome to Hygiene House Ltd.
At Hygiene House, we're committed to providing quality products, reliable service, and a positive shopping experience.
By visiting our website or purchasing from Hygiene House Ltd, you agree to the following Terms and Conditions. We encourage you to take a moment to read through them carefully.
These terms also apply when using any current or future Hygiene House Ltd services, or when purchasing from businesses affiliated with Hygiene House Ltd. Additional guidelines and conditions may apply to specific services or businesses.
ELECTRONIC COMMUNICATIONS
When you visit www.hygienehouse.co.nz or contact us by email, you are communicating with us electronically.
By using our website, you agree to receive electronic communications from Hygiene House Ltd. We may communicate with you by email or by posting notices on our website.
You acknowledge that any agreements, notices, disclosures, or other communications we provide electronically meet applicable legal requirements for written communication, where permitted by law.
COPYRIGHT
All content featured on our website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hygiene House Ltd or its respective content suppliers and is protected by applicable copyright laws.
The collection and arrangement of content on this website is the exclusive property of Hygiene House Ltd and is also protected by copyright laws.
All software used on this website is owned by Hygiene House Ltd or its software suppliers and is protected under applicable copyright legislation.
We kindly ask that you respect these rights and do not reproduce or distribute our content without prior written permission.
LICENSE AND SITE ACCESS
Hygiene House Ltd grants you a limited licence to access and use our website for personal use and general browsing.
Unless you have received written permission from Hygiene House Ltd, you may not download (other than standard page caching), modify, reproduce, or distribute any part of our website or its content.
This licence does not include:
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Reselling or commercially using our website or its content.
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Collecting or using product listings, descriptions, or pricing information for commercial purposes.
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Creating derivative works based on our website or its content.
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Downloading or copying account information for the benefit of another merchant.
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Using data mining, robots, or similar tools to collect or extract information from our website.
We appreciate your cooperation in helping us maintain a secure and reliable website for everyone.
YOUR ACCOUNT
If you create or use an account on our website, you are responsible for maintaining the confidentiality of your account details and password, as well as restricting unauthorised access to your devices.
You agree to take responsibility for activities carried out under your account or password, except where responsibility rests with Hygiene House Ltd under applicable law.
We recommend keeping your login information secure and contacting us if you notice any unusual or unauthorised activity.
RISK OF LOSS
All products purchased from Hygiene House Ltd are supplied under the applicable shipping and delivery arrangements.
Where permitted by law, the risk of loss or damage and ownership of goods may pass to you when the items are handed over to the designated carrier, subject to any applicable agreement.
Nothing in this section limits your rights under New Zealand consumer protection laws, including any applicable guarantees relating to delivery.
PRODUCT DESCRIPTIONS
At Hygiene House Ltd, we take care to ensure our product descriptions, images, pricing, and other website information are as accurate and up to date as possible.
However, from time to time, errors or changes may occur. While we do our best to maintain accurate information, we cannot guarantee that all product descriptions or website content will always be complete, current, or free from errors.
If you receive a product that does not match its description, please contact our team so we can assist you with a suitable resolution, including a return, replacement, or refund where appropriate.
Any returns or remedies will be handled in accordance with our applicable policies and your rights under New Zealand law.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The Hygiene House Ltd website is provided on an "as is" and "as available" basis.
While we make every reasonable effort to ensure our website operates smoothly and provides accurate, reliable information, Hygiene House Ltd does not guarantee that access to the website will always be uninterrupted, secure, or free from errors.
To the fullest extent permitted by applicable law, Hygiene House Ltd makes no additional representations or warranties, whether express or implied, regarding the operation of this website or the information, content, materials, and products featured on it.
Your use of this website is at your own discretion and risk, subject to any rights and protections provided by law.
To the extent permitted by law, Hygiene House Ltd excludes implied warranties, including warranties of merchantability and fitness for a particular purpose, where such exclusions are legally permitted.
Nothing in these Terms and Conditions is intended to exclude, restrict, or limit any rights or remedies that cannot lawfully be excluded under the Consumer Guarantees Act 1993, Fair Trading Act 1986, or other applicable New Zealand legislation.