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Your order will normally be delivered within 2-3 working days, following receipt of your order. Any items ordered that are not in stock at the time, will automatically go on back order, and will be filled and dispatched to you as soon as the stock becomes available again. Dangerous goods do incur a slightly higher freight charge, and can delay deliveries by a day.
Orders over $400.00 excl GST (Retail Customers) do not incur freight charges. Freight charge = $9.95 excl gst per order. CREDITS AND RETURNS PROCESS We will accept incorrectly ordered or supplied product, provided that the item is in a re-saleable condition. On delivery of your order, please check it and notify us no later than the following working day of any items in your order that are missing or incorrect. A credit note will be issued once goods have been returned. Please note that where a product has been incorrectly ordered, it is your responsibility to return these to us for credit, at your cost. We are able to arrange the return of products for you, however a return freight charge will be incurred for this. PAYMENT OPTIONS Hygiene House standard terms of trade are payment due by the 20th of every month. Hygiene House offers the following flexible payment options:
PRICING Hygiene House will endeavour to maintain the best possible prices on all our products for you at all times. Unfortunately sometimes due to price increases from our suppliers, we may need to increase the price to you. Please note all of our prices exclude GST and are subject to change without notification. OUR CUSTOMERS.....................OUR GREATEST ASSET |
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The Hygiene House Difference
Our customers expectations are always exceeded for service, quality & efficiency. Customers needs are listened and quickly responded to. Our business is about hygiene but our focus is customer service and satisfaction.
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Contact Us0508 494 436E: sales@hygienehouse.co.nz |
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